If GST Search displays cached information about your business that is outdated, incorrect, or that you believe should not appear here, this page tells you exactly how to get it corrected or removed — and how long each step takes.
What this process covers
GST registration data — GSTIN, legal name, trade name, status, state, registration date — is public by design under the GST framework, and displaying it supports the legitimate purpose of counterparty verification. What we control, and what this process addresses, is our cached copy: records held on our servers as described on the data sources page. Consistent with the Digital Personal Data Protection Act, 2023, we act on requests to correct inaccurate cached data and will consider removal requests — particularly where the data concerns an individual (for example, a proprietor’s name) and the grounds outweigh the public verification purpose. Note that we cannot change the underlying GSTN record itself; for that, amend your registration on the official portal, after which our next refresh picks up the change.
How to submit a request
Email hello@gstsearch.net with the subject line “Data correction request” or “Data removal request”, including:
- The GSTIN concerned, and the URL of the page or the search you performed;
- What is displayed versus what is correct (for corrections), or the grounds for removal (for removals);
- Evidence of authority to act for the business — an email from the registered domain, a copy of the registration certificate, or an authorisation letter. We verify requesters so competitors cannot edit each other’s records.
Our timeline commitments
| Step | Commitment |
|---|---|
| Acknowledgement | Within 2 working days of receiving your email |
| Cache refresh for stale-data corrections | Within 7 working days — usually much faster, since a forced live re-fetch resolves most cases |
| Decision on removal requests | Within 15 working days, with reasons if we decline |
If you disagree with our decision
Reply to our decision email and ask for escalation; a second reviewer will look at it. The DPDP Act also provides for complaints to the Data Protection Board of India where you believe your rights over personal data have not been honoured. Our broader data-handling practices are set out in the privacy policy, and the limits of what we publish are described in the disclaimer. For anything else, the contact page lists our general response times.